HealthCareTips blog

As part of our National Health IT Week blog series, we are concentrating on modernizing health infrastructure , with a particularly focus on the impact to patient, clinician, and IT experiences. We will look at how the consistent and systematic collection, analysis, and interpretation of health-related data can be used to change how care is experienced, delivered, and managed. To understand the role of health IT infrastructure, let’s take a look at one patient’s journey through the health system: At the soccer field Meet Morgan. Unfortunately, he got hurt. He took a bad fall while playing in a soccer game, and his parents are worried that he might have a concussion. It doesn’t seem like it’s an emergency, but his dad wants some expert advice on what they should do. Morgan’s dad logs into his healthcare provider’s patient portal and messages with an AI chatbot that is connected to his healthcare provider’s virtual triage contact center . After a brief evaluation, the contact center...

Open any news website or social media channel and you’re bound to see headlines about big technology companies making inroads in healthcare. For many, it’s a welcome trend. The healthcare industry is ripe for disruption, with many challenges to solve. As new tools to power patient care are developed and introduced, it’s tempting for healthcare organizations to jump in and start taking advantage of new technology as quickly as possible—especially in today’s hyper-competitive environment. But first things first. Everything you do today and tomorrow — from telehealth, to IoT medical device security and management, to AI decision support depends on a strong IT infrastructure foundation. Analysts advise starting with getting an understanding of your infrastructure so you cam plan for the future. Do you have a strong, modern network? Cutting-edge collaboration tools? A secure mobility strategy? A solid grounding in these essentials is a must in order to fully reap the benefits of emerg...

It’s an exciting time in healthcare. New tools. New technologies. The opportunities for improving care for patients and optimizing how clinicians, IT, and hospital administrators do their jobs may seem endless. With all the possibilities out there, how do you know your investments in new technologies are going to have a real impact? Taking those next steps all begins with understanding where your efforts can have the biggest impact – for patients, clinicians, administration, and IT. Seeking medical care can be overwhelming and confusing. With in-person and virtual services, it’s possible to deliver 24-hour care that’s easy to access and navigate, increasing patient and caregiver engagement and satisfaction. Think about the last time you needed to make a doctor’s appointment. For example, a trip to the doctors can mean making a call, waiting on hold, and repeating information you know your doctor already has. Then, you have to pick an appointment date and time possibly weeks in the ...

Our goal: Positively impact 1 billion people by 2025 1 billion?! That is a pretty big number to strive for, but it is something Cisco committed to back in 2016. And, as of the end of fiscal year 2018, we’ve already had an impact on a cumulative 445 million people worldwide. “At our core, we have always been about solving problems, connecting people, and striving for positive outcomes,” Tae Yoo, Senior Vice President, Corporate Affairs and CSR, Cisco. Helping people and using technology to improve people’s lives is a part of our DNA. It’s just who we are. Global Problem Solver Challenge As part of our work, we seek to inspire and empower a generation of global problem solvers who will not only survive – but drive and thrive – in our increasingly digital economy. With the Internet of Things (IoT) and digital technologies connecting more devices and data than ever before, good ideas now have the ability to make a difference more quickly than ever before. And we’re here to help. ...